Privacy & Data Protection

Protected Files

The Good Wine Shop is committed to respecting and protecting our customer’s privacy.

Customers can choose to be added to our electronic mailing list and subscribe to email newsletters and receive other relevant information on our promotions. When you make a purchase from us, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to us maintaining, recording, holding and using personal data we collect about you. We do not store your credit card information.

This information may be used by us to send you offers which we feel will be of particular interest to you. We will not pass on your personal information to any third parties and you will always have the option to remove yourself from our electronic mailing lists at any future time using the “unsubscribe” link at the bottom of our emails.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 2018 and General Data Protection Regulations 2018.

We will never collect sensitive information about you without your explicit consent.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use/may use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name Purpose More information
Shop Session Cookie SHOP SESSION This cookie stores a reference to the contents of the basket so our ecommerce software functions correctly.
ASP.net session Cookie ASP.NET SESSION COOKIE This cookie is the default one used by ASPNET to uniquely identify the user’s session on the site and relates the visitor’s unique session to server side data. Our application uses the session for passing data which cannot be stored locally. The cookie will expire at the end of the session (when you close your browser).

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

If you have any further questions about this, please email us at sales@thegoodwineshop.co.uk and we will be happy to help.